Employers often go to considerable lengths and expense to recruit good people. Given that staff motivation and retention one of the key business performance indicators such as customer service, quality control, productivity levels and corporate memory, it is important that you, as a manager of people, have a well-constructed and effective people motivation and retention strategy in place. Here are some tips from The Recruitment Alternative on how to retain good staff:
Keep Records of How Many People Leave & Why –
The purpose of keeping simple statistics on your staff turnover will eventually prove to be a great source of information for you. It will allow you to better target your actions and make improvements where needed
Train Your Staff –
A common mistake many companies make is promoting good staff to a management position without giving them the required training. As you probably know, managing staff can be a very challenging duty. It takes some people years to do it properly. To thrust a person into a management position without the proper training is asking for trouble.
Offer Professional Development Opportunities –
We hear often from candidates they would like an opportunity to grow and develop within their new job. Where appropriate you should offer professional development opportunities to support this, which will only improve your business operations as staff become more skilled.
Anonymous Staff Surveys –
Give staff the opportunity to safely (anonymously) let you know what they think about matters that are important to them. It would be a good idea to do these every 6 months and make sure you follow up. Let staff know that you’ve read their issues and what you’re going to do about them. The worst thing you can do is keep silent about the results.
Treat Staff With The Utmost Dignity & Respect –
Even if your staff make mistakes, that’s no excuse to talk down to them or belittle them. Dignity and respect means things like:
- Praising staff when they deserve it
- Always be open and honest with them
- Never raise our voice to staff
- Never embarrass or humiliate staff
- At all cost avoid creating the impression that you have favourites. The ‘non-favoured’ will feel excluded and like second class citizens
- Always do what you say you will do
- Be prepared to admit your mistakes
Balanced employees tend to feel more motivated and less stressed out at work. Which increases the overall company productivity and can reduce staff turn over.
If you are looking to add to your team, as a generalist recruitment agency, we have experience across the board! The Recruitment Alternative operates Australia and New Zealand wide. including Melbourne, Brisbane, Sydney, Adelaide, Perth, Auckland, Wellington, Hamilton, Christchurch, etc. We can offer you affordable recruitment solutions at a low-cost price point that makes sense. If you would like to find out more about our services contact us today on 0800 587 546.